Refund Policy

Effective Date: 04 January 2026
Company Name: WEBLIFT GLOBAL LTD
Website: https://web-lift-global.com/
Email: contact@web-lift-global.com
Contact Page: https://web-lift-global.com/contact/

At WEBLIFT GLOBAL LTD, we provide professional web design, web development, and related digital services. Client satisfaction is important to us, and this Refund Policy explains the circumstances under which refunds may be considered. Please read this policy carefully before purchasing our services.

1. Nature of Services

All services offered by WEBLIFT GLOBAL LTD are digital, professional, and service-based, requiring time, expertise, planning, and resource allocation. As such, refunds are not automatic and are evaluated on a case-by-case basis in accordance with this policy.

2. Eligibility for Refunds

Refunds may be considered under the following conditions:

  • Service Not Started: If the project has not yet started and no work, research, or planning has been initiated.
  • Failure to Deliver: If we are unable to begin or deliver the agreed service within the communicated timeframe and no substantial progress has been made.
  • Duplicate or Incorrect Charge: If you were charged more than once for the same service due to a technical or processing error.

3. Non-Refundable Situations

Refunds will not be provided in the following cases:

  • Work Has Started: Once project work, planning, design, development, or consultation has begun.
  • Change of Mind: Refunds are not issued for cancellations based on personal preference or a change in business direction.
  • Partially Completed Services: No refunds for services already rendered or milestones completed.
  • Completed Projects: Once a project has been delivered according to the agreed scope.

4. Ongoing & Subscription Services

For recurring or ongoing services such as website maintenance, support plans, or retainers:

  • Payments are non-refundable for the current billing period once the cycle has started.
  • You may cancel future billing by notifying us before the next billing cycle.

5. How to Request a Refund

To submit a refund request, please email contact@web-lift-global.com with the following information:

  • Full name and contact details
  • Service purchased and payment date
  • Reason for the refund request

All requests are reviewed within 7 business days. If approved, refunds will be processed to the original payment method within 7–10 business days, depending on your payment provider.

6. Dispute Resolution

Before initiating a chargeback or payment dispute, we strongly encourage clients to contact us directly. We are committed to resolving issues professionally and may offer alternatives such as service revisions, credits, or adjustments when appropriate.

7. Contact Information

If you have any questions regarding this Refund Policy, please contact us:

📧 Email: contact@web-lift-global.com
🌐 Website: https://web-lift-global.com/

By purchasing our services, you acknowledge that you have read, understood, and agreed to this Refund Policy.